The computer won't shut down properly. The screen shuts off but the rest of the computer keeps going and I have to force the shut down. If I put it to sleep or hibernate is the same problem, plus when I open the laptop it does not wake up again. The temporary solution I noticed is restarting the computer and when it logs in, telling it to shut down. It then does it properly. I was recomended before to uninstall the updates, which I did, and the problem remained. A re-installed the updates and I still have the problem?
I didn't find the right solution from the Internet.