Jump to content

Toggle shoutbox Shoutbox

The Great SrH : (12 July 2019 - 12:23 pm) Ahh sorry - we think it was suicide!
DxWo : (08 July 2019 - 01:30 am) Hey SrH, no Phenomenal TJ, the one who committed suicide .. what did he do? :(
The Great SrH : (07 July 2019 - 09:31 pm) Hey guys! Dx, I think you’re thinking Tj Da Dj?
DxWo : (01 July 2019 - 09:48 pm) LMD how did TJ go? :(
DxWo : (28 June 2019 - 02:41 am) Wow this place is still here? :)
KCC : (18 June 2019 - 02:24 am) Phenomenal TJ? I probably hadn't spoken to him in like 7 or 8 years at this point. What a fucking shame :(
Jeremy : (09 June 2019 - 03:41 pm) Oh wow... that's terrible. He was one of those guys who I didn't interface too much with, but I always knew who he was. Tough to take news like that. Hope you lot are well, really do
LMD : (08 June 2019 - 07:31 am) Yeah, it was suicide. There were 2 posts around the day of talking about it and how he did it. Lots of people talking about his mental health issues and depression. Admittedly, he and I had a falling out years ago so I hadn't really spoken to him, so no idea what he was going through nor could I even begin to guess. :\
The Great SrH : (02 June 2019 - 08:18 pm) News*
The Great SrH : (02 June 2019 - 08:18 pm) Oh shit that’s sad. I looked him up and had a read through. Looked like he was struggling with mental health so my guess is suicide. Awful need tho!
Jeremy : (02 June 2019 - 03:34 pm) I don't know exactly, but his facebook page is now a "Remembering" page. No other context that I see, but it includes a disclaimer/notice from Facebook at the top of the page about his page being a memorialized account :(
The Great SrH : (31 May 2019 - 08:41 pm) What happened?
Jeremy : (29 May 2019 - 05:22 am) :( :( :( I just looked on Facebook... do we know what happened? :wub: yall
Jeremy : (29 May 2019 - 05:18 am) Wait... no I didn't see :( Dare I ask?
LMD : (09 May 2019 - 05:14 am) So uh, you guys see the news about TJ? Rough stuff. Just wanted to pop in and tell you I :wub: you guys. (Well at least most of you. :shifty:)
Jeremy : (25 April 2019 - 03:02 am) Just don't change the URL :lol:
Philip C. : (28 January 2019 - 06:00 pm) If we reboot want xenforo licence I no longer use? Going for free ��
Jeremy : (17 December 2018 - 11:55 pm) :wub: :wub:
The Great SrH : (15 December 2018 - 07:01 pm) <3
KCC : (03 December 2018 - 03:24 am) I love this place and I love all of you <3


A letter to David Dyson, CEO of Three

  • Please log in to reply
2 replies to this topic

#1 Philip C.

Philip C.


  • VIP Members
  • PipPipPipPipPipPipPipPipPipPip
  • 6,350 posts

Posted 08 February 2014 - 10:33 pm

Dear Mr Dyson,


I’m writing to you as a last resort to ask for your assistance.


I privately purchased an iPhone 5 from one of your customers in April 2013 as a gift for my wife. On contacting your customer services department to arrange for the telephone to be unlocked she was advised that this could not be done without agreement from the previous owner to eliminate any risk that the telephone had been lost or stolen. She was assured that Three would attempt to contact the owner to obtain this agreement. To speed matters along, she also separately asked the previous owner to contact you and give this agreement – which I understand was done.


On May 30th, 2013, she contacted Three again, as instructed, to take the unlocking forward now that you had the agreement from the previous owner. However, this time she was advised that the agreement had NOT be received and that nothing could be done. So, while my wife was on the telephone to your team (who, incidentally, advised her that she could get the phone unlocked ‘unofficially’) I contacted the previous owner directly and asked that the permission be given to Three so that my wife could start to use the telephone I had purchased for her. Your agent put my wife on hold and called the previous owner and then acknowledged to my wife that the appropriate permission had been given. However, the agent still refused to unlock the phone. During the ensuing conversation, my wife learned that the previous owner still had an outstanding debt with you and that this was the reason for your refusal to unlock the phone.


My wife has called your team a handful of times in the intervening period to check whether she can unlock the phone but has always been told no. We left the matter for a few months for various reasons, and have now tried again today (February 7th, 2014) to get it resolved.


Imagine our frustration at being told, 10 months after purchasing the phone, that we STILL could not have it unlocked. The customer service agent told my wife that there was still a debt outstanding.


Please can you tell me how you expect my wife and I to proceed in this case?


1) YOUR customer has advised you that the telephone has been purchased legally by me.
2) YOU are fully aware that the telephone is in our possession – we have provided all the required information AND purchased a nano-sim to activate the phone on the Three network.
3) This is a situation between YOU and YOUR customer; it is nothing to do with us.


I would like to understand why Three cannot proceed with YOUR dispute with YOUR customer without inconveniencing my wife and I? We are caught in the middle in all of this having done nothing wrong, purchased a second-hand phone in good faith, and complied with all the instructions given to us by your customer agents.


I would like the telephone to be unlocked as soon as possible by Three as you are currently holding my wife and I and our money to ransom for something we cannot rectify for you and have no obligation to rectify for you.


I look forward to your swift response. I can be reached on 07XXX XXXXXX. You will notice that, for the time being at least, I too am a Three customer.


Yours sincerely,



So he bought an iPhone on the THREE network from a random person paying them £400 and is moaning that they won't unlock it so he can use another network.  What a retard.  Why didn't he just get one on the network he wanted?


What are your opinions on this?

  • 0

#2 KingOfMyWorld


    The King of Kings

  • Admin
  • PipPipPipPipPipPipPipPipPipPip
  • 6,570 posts

Posted 08 February 2014 - 11:17 pm

I think locked phones are ridiculous and it is the right of a paying customer to have said phone unlocked by the original network so long as it is not being subsidized by an existing contract. So once the phones contract has run out they should unlock it, if the phone is not under contract to their network they should unlock it. Locks were originally claimed to be so that you couldn't buy the phone at the subsidized price and turn around and give it to somebody else on another network and never use. At least that's the way it was in the US.


Now there is a lot of pressure on our networks to provide unlocks for phones that are no longer on network plans as I've said above, yet some companies are not prepared to allow that to happen which has led Obama to get involved saying he disapproves of locks because the DMCA exemption that allowed unlocking was removed and the DMCA does not allow unlocking by anyone other than the original carrier under penalty of copyright law.

  • 0

#3 Philip C.

Philip C.


  • VIP Members
  • PipPipPipPipPipPipPipPipPipPip
  • 6,350 posts

Posted 08 February 2014 - 11:35 pm

Unfortunately this happens with private sellers, there is no come back.  Only official carriers can send unlock request to apple which can take up to 28 days.  Phone shops can do unlocking for £100 by chipping it or reverse engineering it or something but it can brick the phone if goes wrong.

  • 0

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users